I have loved my P1S since I bought it during the Black Friday sale in 2023, and now with over 3600 hours on it, I have recommended Bambu printers to everyone that asks me about 3D printing. I've had three friends purchase printers based on my recommendation. I was looking to purchase another printer but was waiting on the new release before deciding. If it wasn't the new model, then I was going to get another P1S or an A1. Because of Bambu, I've gotten into modeling on Fusion 360 and now have several models on MakerWorld.But now, with the announcement that Bambu will limit how I can use my printer that I paid for with my money, I feel I can no longer support or recommend Bambu printers. The printer is no longer under warranty, so if it breaks, you will not repair it. It's solely my printer, and if I can't use something that I own without being restricted by the manufacturer, then do I really own the printer, or am I just renting your services until you deem that it will no longer be supported by your servers?Once the new firmware is implemented, I will be looking for a new manufacturer that will not restrict how I use my printer. I was fine with using your cloud service to send my files to my printer, but Bambu Slicer isn't the best software on the market, so why would I want to be forced to use an inferior product? I bought Bambu because it was the best. But now you want to force users to use your inferior software, and that is where I'm drawing the line. Where does it end? What's stopping you from making it subscription-based?I'm sad because your printers are great, but the consumer shouldn't be forced to use your software and cloud service just to use their printers. No other company does this with consumer 3D printers. I've read a lot of comments online of people who are getting into 3D printing and were going to buy your product but are going elsewhere now. How many potential and existing customers are you turning away because of this business model? And now with the current president threatening to raise tariffs on Chinese products, you're just making it harder for a new customer to justify buying a Bambu printer.Once the new firmware is released and I can no longer use Orca Slicer, which is a better software than Bambu Slicer, then I will be leaving Bambu. I will regretfully have to sell my P1S and move to a new manufacturer. I will take all of my shared models on MakerWorld and move them somewhere else.This is not an easy decision and not something I want to do, but I don't believe consumers should be forced into a corner by a company just because they purchased a device from them. We aren't renting them. I respectfully ask that you do not go through with the release of this update. But if you do, you will be forcing a lot of customers away, a lot of customers that love your products but not your policies. I hope this is not just read and tossed away but sent up to management to add with the many others I'm sure were received.

My Annual Report

So in 2023 I was thinking about buying a printer. My wife and kids all said what do you need a 3D Printer for. I knew nothing about Bambu labs. I was at Micro Center one day looking at printers and I seen the X1C with the AMS for the first time and I was like "oh wow, what is this". So when I got home I did more research on Bambu and was really liking everything I was seeing. So when the Black Friday sale happened last year, that was my excuse to grab a P1S. I didn't get the AMS or X1C because I wasn't sure if I was going to like it since everyone kept asking what do I need one for. I later bought the AMS and now have close to 3500 hours on my P1S in a little over 12 months. This Christmas I could barely use it because my wife and kids took it over to make gifts for people. My wife also uses it to make trinkets to sell as a fundraiser for my daughter cheerleading. Needless to say it was well worth it and my wife is now saying we need a 2nd printer... It's not what do you need a 3D printer for, it's imagine all the things you can do with a 3D printer. Friends, family and coworkers are always asking for things. I didn't buy it to start a business. It was only to be a hobby. But having a printer, people just want things made all the time. Thank you Bambu because if these printers didn't exist then I may of never gotten into this wonderful hobby!!! #2024 Annual Summary

My Annual Report