The Z axis motor seems to be stuck when moving. Please check if there is any foreign matter on the Z sliders or Z timing belt wheels. Help Guide Al Assistant. what is it supposed to mean? Can someone get back to me please?

hey i really meed some help with my new p1s combo 3d printer it keeps bringing up a Z-axis error sign and I don’t know what to do about it and everyone said the same thing that the Z-axis has problem it keeps saying error Z-axis stuck please check nozzle and extra filiment around the area inside of it sooo I just need some help fixing it if anyone could get back to me pls🥺