Have you tried to download it and slice it in Bambu Studio or are you printing it directly from Bambu Handy? It's sliced for PETG as it is intended for outdoor use. Are you printing it in PLA or PETG?
The holes are printing fine, the supports are not needed. If you have problem with such small holes mabye the issue is with you printer. Overhangs on the holes aren't big and BambuLab printers are capable of much larger bringing. Also did you use PETG with this print profile? It's sliced for PETG since it intended for outside use.
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